CV66 Terms and Conditions

01 Introduction

Welcome to cv66. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and cv66 ("cv66", "we", "us", "the platform") governing your access to and use of the cv66 website at cv66-cv66.com, including all games, services, promotions, and features available on the platform.

CV66 is an online gaming and sports betting platform designed specifically for players in Bangladesh. We offer a wide range of casino games, live dealer tables, and sports betting markets, all accessible via desktop browser or the cv66 mobile app. Our payment infrastructure is built around bKash, Nagad, and Rocket to ensure fast, convenient transactions for Bangladesh players.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and cv66.

02 Eligibility

To register and use the cv66 platform, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years of age. CV66 does not permit minors to register or play under any circumstances.
• You must be accessing cv66 from a jurisdiction where online gaming is not explicitly prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of an employee or contractor of cv66 or any of its affiliated companies.
• You must not be registered on any self-exclusion list or have previously been excluded from cv66 for any reason.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

03 Account Registration

Each player is permitted to hold only one account on cv66. Creating multiple accounts, whether under the same name or different identities, is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances.

When registering on cv66, you are required to provide accurate, complete, and up-to-date information including your full legal name, date of birth, email address, and mobile number. You are responsible for keeping this information current. CV66 may request supporting documentation to verify the information you provide at any time.

• You must use your real name and accurate personal details during registration.
• You are responsible for maintaining the confidentiality of your cv66 account password.
• You must notify cv66 immediately if you suspect unauthorised access to your account.
• CV66 is not liable for any losses resulting from unauthorised account access where you have failed to keep your login credentials secure.
• Account sharing with any other person is not permitted under any circumstances.

CV66 reserves the right to carry out Know Your Customer (KYC) verification checks on any account at any time. This may include requesting a copy of your national ID card, passport, or other government-issued identification, as well as proof of your payment method. Failure to complete KYC verification within the timeframe requested by cv66 may result in account suspension and withdrawal restrictions.

04 Deposits & Payments

CV66 accepts deposits via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All deposits are credited to your cv66 account instantly upon confirmation from the payment provider. Minimum and maximum deposit limits are displayed on the deposit page within your account dashboard.

• All deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted.
• CV66 does not charge any fees on deposits. Any fees charged by your mobile banking provider are your responsibility.
• Deposits made in error cannot be reversed once credited to your cv66 account balance.
• CV66 reserves the right to request verification of your payment method before processing any withdrawal.

05 Withdrawals

CV66 is committed to processing all withdrawal requests within fifteen minutes of submission, twenty-four hours a day, seven days a week including public holidays. Withdrawals are processed to the same bKash, Nagad, or Rocket account used for your most recent deposit, subject to identity verification requirements.

• Withdrawals can only be made to a payment account registered in your own name.
• CV66 does not charge fees on standard withdrawal transactions.
• Withdrawal requests may be delayed if your account has pending KYC verification requirements.
• CV66 reserves the right to request additional documentation before approving any withdrawal above a specified threshold.
• Bonus funds cannot be withdrawn until all applicable wagering requirements have been fully satisfied.
• In cases of suspected fraud or terms violation, cv66 reserves the right to withhold withdrawal processing pending investigation.

If your withdrawal has not been received within thirty minutes of submission and you have not received any communication from cv66 regarding a delay, please contact our support team immediately via the contact details provided in Section 14 of these Terms.

06 Bonuses & Promotions

CV66 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and wagering requirements that are clearly communicated at the time the offer is presented. It is your responsibility to read and understand the terms of any bonus before accepting it.

• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn.
• Bonuses are non-transferable and cannot be exchanged for cash directly.
• CV66 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Only one welcome bonus is available per player, per household, and per device.
• Attempting to claim bonuses through multiple accounts or by providing false information will result in account closure and forfeiture of all associated funds.
• CV66 reserves the right to reclaim bonus funds if it determines that a player has exploited or abused any promotional offer.

07 Game Rules & Fair Play

All games available on cv66 operate using certified Random Number Generator (RNG) technology that has been independently tested and verified by third-party auditing agencies. The Return to Player (RTP) percentage and volatility rating for every game are published in the game information panel and are available for review before you place any bet.

CV66 is committed to providing a fair and transparent gaming environment. The outcome of every game on cv66 is determined entirely by the certified RNG and cannot be influenced by cv66, the game provider, or any player. In the event of a technical malfunction during a game session, cv66 reserves the right to void the affected round and return the bet amount to the player's account balance.

• Game results are final once a round has been completed and confirmed by the system.
• CV66 is not responsible for losses resulting from a player's misunderstanding of game rules.
• In the event of a discrepancy between the game display and the server records, the server records will be considered definitive.
• CV66 reserves the right to suspend any game at any time for maintenance, updates, or investigation purposes.

08 Prohibited Conduct

The following activities are strictly prohibited on the cv66 platform. Engaging in any of these activities will result in immediate account suspension, permanent closure, and forfeiture of all account balances:

• Registering more than one account on cv66 under any name or identity.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using automated software, bots, scripts, or any other tools to place bets or interact with the platform.
• Attempting to exploit software bugs, glitches, or vulnerabilities in any cv66 game or platform feature.
• Engaging in any form of collusion with other players to gain an unfair advantage.
• Using the cv66 platform for any money laundering, fraud, or other illegal financial activity.
• Attempting to reverse-engineer, copy, or reproduce any part of the cv66 platform or its games.
• Harassing, threatening, or abusing cv66 staff or other players through any communication channel.

CV66 actively monitors all account activity for signs of prohibited conduct. Where prohibited conduct is detected or suspected, cv66 reserves the right to suspend the account immediately, withhold any pending withdrawals, and report the matter to relevant authorities where required by law.

09 Responsible Gaming

CV66 takes responsible gaming seriously. We provide a comprehensive set of tools to help players manage their gaming activity and stay in control. These tools are available to every registered player through the account settings panel and include deposit limits, session time reminders, cooling-off periods, and full self-exclusion options.

• Deposit limits can be set on a daily, weekly, or monthly basis and take effect immediately upon activation.
• Session time reminders can be configured to alert you after a specified period of continuous play.
• Cooling-off periods allow you to temporarily suspend your account for a period of your choosing.
• Self-exclusion permanently closes your cv66 account and prevents re-registration for a minimum period of six months.

If you believe your gaming is becoming a problem, we strongly encourage you to use these tools and to visit our dedicated Responsible Gaming page for additional resources and support information. CV66 staff are trained to identify signs of problem gambling and may proactively reach out to players who show concerning patterns of play.

10 Privacy & Data

CV66 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on cv66, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

• CV66 will never sell your personal data to third parties.
• Your data may be shared with payment processors and identity verification providers solely for the purpose of processing transactions and verifying your identity.
• CV66 uses industry-standard encryption to protect all personal and financial data stored on our systems.
• You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.

11 Limitation of Liability

CV66 provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or the absence of technical errors.

• CV66 is not liable for any losses arising from platform downtime, technical malfunctions, or interruptions to internet connectivity.
• CV66 is not responsible for any indirect, consequential, or incidental losses arising from your use of the platform.
• CV66's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the thirty days preceding the incident.
• Nothing in these Terms limits cv66's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Account Closure

You may close your cv66 account at any time by contacting our customer support team. Upon closure, any remaining real-money balance will be returned to your registered payment method within fifteen minutes, provided all KYC requirements have been satisfied and there are no outstanding investigations related to your account.

CV66 reserves the right to close any account at any time without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification within the required timeframe.
• Provision of false or misleading information during registration or at any subsequent point.
• Any conduct that cv66 reasonably considers to be harmful to the platform, other players, or the integrity of the games.

Where an account is closed by cv66 due to a terms violation, any bonus funds and bonus-derived winnings will be forfeited. Real-money deposits may also be withheld pending investigation where fraud or illegal activity is suspected.

13 Amendments to These Terms

CV66 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material — meaning they significantly affect your rights or obligations as a player — cv66 will notify you via the email address registered to your account and/or via a prominent notice on the platform at least seven days before the changes take effect.

Your continued use of the cv66 platform after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree with any updated Terms, you must stop using cv66 and may request account closure as described in Section 12.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your cv66 account, our customer support team is available twenty-four hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available directly within your cv66 account dashboard
• FAQ: Visit our FAQ page for answers to the most common questions

For responsible gaming support, please visit our dedicated Responsible Gaming page where you will find tools, resources, and direct contact options for our responsible gaming team.