Last Updated: January 2025

CV66 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data cv66 collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no confusing legal language, just clear answers.

Our Commitments

How CV66 Protects Your Privacy

Six core privacy commitments that every cv66 player can count on, every single day.

End-to-End Encryption

Every piece of data you send to cv66 — from your registration details to your payment information — is protected by industry-standard TLS encryption in transit and AES-256 encryption at rest. Your data is never transmitted or stored in plain text.

No Data Selling

CV66 will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information belongs to you. We only share data with trusted service providers who are contractually bound to protect it.

Minimal Data Collection

CV66 only collects the personal data that is strictly necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data speculatively or for purposes beyond what is described in this policy.

You Control Your Data

Every cv66 player has the right to access, correct, export, or delete their personal data at any time. You can exercise these rights by contacting our support team. We will respond to all data requests within thirty days of receipt.

Clear Retention Limits

CV66 does not keep your personal data indefinitely. We retain data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted.

Breach Notification

In the unlikely event of a data security breach that affects your personal information, cv66 will notify you promptly via your registered email address. We will also take immediate steps to contain the breach and prevent further exposure of your data.

01 Introduction

Welcome to the CV66 Privacy Policy. CV66 ("we", "us", "our", "the platform") operates the online gaming platform at cv66-cv66.com. We understand that when you share your personal information with us, you are placing trust in cv66 to handle it responsibly. This Privacy Policy explains in plain terms what data we collect, why we collect it, how we use it, and what choices you have.

This policy applies to all personal data collected through the cv66 website, mobile app, customer support channels, and any other interaction you have with the cv66 platform. It should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of your overall agreement with cv66.

By registering an account on cv66 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

CV66 is committed to protecting the privacy of all players, particularly those in Bangladesh where our platform is primarily focused. We have designed our data practices to be transparent, fair, and proportionate to the services we provide.

02 Data We Collect

CV66 collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party verification providers. Below is a clear breakdown of the categories of data we collect.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, mobile number Registration form, account settings
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser type, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, session duration, bet history Automatically via platform analytics
Communications Data Support chat transcripts, email correspondence Customer support interactions
Verification Data ID document images, selfie photos for identity checks KYC verification process

CV66 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

CV66 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. Here is a clear explanation of how your data is used on the cv66 platform:

  • Account Management: To create, maintain, and manage your cv66 player account, including processing your registration and verifying your identity.
  • Transaction Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate records of all financial transactions on your account.
  • Identity Verification: To carry out Know Your Customer (KYC) checks as required by our licensing obligations and to prevent fraud and money laundering.
  • Customer Support: To respond to your queries, complaints, and requests through our support channels, and to maintain records of those interactions for quality assurance purposes.
  • Platform Improvement: To analyse how players use the cv66 platform so we can improve game selection, site performance, and the overall user experience.
  • Responsible Gaming: To monitor your gaming activity for signs of problem gambling and to provide you with appropriate responsible gaming tools and interventions where necessary.
  • Legal Compliance: To comply with applicable laws, regulations, and court orders, and to cooperate with regulatory authorities and law enforcement agencies where required.
  • Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats to the cv66 platform.
  • Communications: To send you important account notifications, transaction confirmations, and updates about changes to our policies or services.

CV66 may also use your data to send you promotional communications about bonuses, new games, and special offers — but only where you have given your explicit consent to receive such communications. You can withdraw this consent at any time through your account settings or by contacting our support team.

04 Legal Basis for Processing

CV66 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contractual Necessity: Processing that is necessary to perform our contract with you — for example, creating your account, processing your deposits and withdrawals, and providing access to games.
  • Legal Obligation: Processing that is required to comply with applicable laws and regulations, including anti-money laundering requirements and identity verification obligations.
  • Legitimate Interests: Processing that is necessary for cv66's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your privacy rights.
  • Consent: Processing based on your explicit consent, such as sending you promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing & Third Parties

CV66 does not sell, rent, or trade your personal data to any third party. However, we do share data with a limited number of trusted service providers and partners who assist us in operating the cv66 platform. All third parties who receive your data are contractually required to protect it and to use it only for the specific purpose for which it was shared.

  • Payment Processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposit and withdrawal transactions.
  • Identity Verification Providers: Third-party KYC providers receive identity documents and verification data solely for the purpose of verifying your identity as required by our licensing obligations.
  • Game Providers: Game software providers may receive anonymised technical data necessary to deliver their games on the cv66 platform. They do not receive your personal identity or financial data.
  • IT and Security Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
  • Legal and Regulatory Authorities: CV66 may disclose your data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law.

CV66 will never share your personal data with advertisers, data brokers, or any other commercial third parties for marketing purposes without your explicit consent.

06 Cookies & Tracking Technologies

CV66 uses cookies and similar tracking technologies to improve your experience on the platform, to keep you logged in securely, and to understand how players use our site. A cookie is a small text file that is stored on your device when you visit cv66.

  • Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Analytics Cookies: Help us understand how players navigate the cv66 platform so we can improve performance and user experience. Data collected is aggregated and anonymised.
  • Preference Cookies: Remember your settings and preferences, such as your preferred language and display options, so you do not have to reconfigure them on every visit.
  • Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and suspicious account behaviour.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the cv66 platform. For more information about managing cookies, refer to your browser's help documentation.

07 Data Security

CV66 takes the security of your personal data seriously. We have implemented a comprehensive set of technical and organisational security measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data transmitted between your device and cv66 servers is encrypted using TLS 1.3 protocol.
  • Personal and financial data stored on cv66 servers is encrypted at rest using AES-256 encryption.
  • Access to personal data within cv66 is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate business reason can access your data.
  • CV66 conducts regular security audits and penetration testing to identify and address potential vulnerabilities in our systems.
  • All cv66 staff who handle personal data receive regular training on data protection and security best practices.
  • CV66 maintains an incident response plan to ensure rapid and effective action in the event of a data security breach.

While cv66 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your cv66 account and to enable two-factor authentication where available.

08 Data Retention

CV66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of data we hold:

Data Category Retention Period Reason
Account & Identity Data Duration of account + 5 years after closure Legal and regulatory compliance
Financial Transaction Records 7 years from transaction date Anti-money laundering regulations
KYC Verification Documents 5 years after account closure Regulatory obligation
Customer Support Records 3 years from last interaction Quality assurance and dispute resolution
Technical & Usage Data 13 months from collection Platform analytics and security
Marketing Consent Records Until consent is withdrawn + 1 year Proof of consent

When your data reaches the end of its retention period, cv66 will securely delete or anonymise it so that it can no longer be associated with you as an individual.

09 Your Privacy Rights

As a cv66 player, you have a number of rights over your personal data. CV66 is committed to making it easy for you to exercise these rights. You can submit a data rights request at any time by contacting our support team using the details in Section 12.

Right to Access

Request a copy of all personal data cv66 holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restriction

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

CV66 will respond to all data rights requests within thirty days of receipt. In complex cases, we may extend this period by a further sixty days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights unless requests are manifestly unfounded or excessive.

Please note that some rights are subject to limitations. For example, cv66 may be unable to delete certain data that we are legally required to retain, such as financial transaction records. We will always explain clearly if a limitation applies to your request.

10 Children's Privacy

The cv66 platform is strictly for adults aged 18 and over. CV66 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on cv66 or provided us with personal data, please contact our support team immediately using the details in Section 12.

Upon receiving a verified report of a minor's account, cv66 will immediately close the account, delete all associated personal data, and return any deposited funds to the payment method used. CV66 uses age verification checks during the registration process and during KYC verification to prevent minors from accessing the platform.

If you are under 18 years of age, you are not permitted to register or play on cv66 under any circumstances. Please visit our Responsible Gaming page for information on parental controls and underage gambling prevention resources.

11 Updates to This Policy

CV66 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes — meaning changes that significantly affect how we collect or use your personal data — we will notify you via your registered email address and/or via a prominent notice on the cv66 platform at least seven days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how cv66 protects your privacy. Your continued use of the cv66 platform after the effective date of any updated policy constitutes your acceptance of the changes.

We will never make changes to this Privacy Policy that reduce your rights or protections without giving you clear advance notice and, where required by law, obtaining your consent.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how cv66 handles your personal data, please get in touch with our team. We are available around the clock to assist you.

For responsible gaming concerns, including requests to set deposit limits or self-exclude, please visit our Responsible Gaming page where dedicated tools and support resources are available.

Your Data, Your Rights

CV66 is committed to full transparency about how your personal data is used. You can request access to, correction of, or deletion of your data at any time by contacting our support team. For responsible gaming tools and self-exclusion options, visit our Responsible Gaming page. You must be 18 or older to use cv66.

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